Question 1

What are the main ingredients in Harmony and Flow supplements?

Accepted Answer

Harmony contains Shatavari, Ashwagandha, Lodhra, and Triphala - traditional Ayurvedic herbs known for supporting hormonal balance and reproductive wellness.

Flow includes Ashoka, Lodhra, Shatavari, and Dashamoola - herbs traditionally used to support menstrual regularity and comfort.

All ingredients are sourced from certified organic farms and undergo rigorous quality testing.

Question 2

Are your products safe for long-term use?

Accepted Answer

Yes, our Ayurvedic formulations are designed for safe long-term use when taken as directed. All products are:

• Made from natural, traditionally-used herbs
• Free from synthetic additives and preservatives
• Manufactured in GMP-certified facilities
• Third-party tested for purity and potency

We recommend consulting with our practitioners during your free consultation to determine the optimal duration for your specific needs.

Question 3

What is the Hormonal & Cycle Wellness Kit and how is it different from individual products?

Accepted Answer

The Hormonal & Cycle Wellness Kit is a comprehensive 3-month program combining Harmony and Flow supplements with personalized guidance. Benefits include:

• Synergistic herb combinations designed to support general wellness
• 15% savings compared to buying separately
• Structured 90-day protocol
• Priority consultation scheduling
• Progress tracking support

It's ideal for women seeking a complete approach to hormonal and cycle wellness. Part of Trinaya's lifestyle program for women with PCOS.

Question 4

Can I take these supplements with my current medications?

Accepted Answer

While our Ayurvedic supplements are natural, they can interact with certain medications. We strongly recommend:

• Discussing all current medications during your free consultation
• Informing your healthcare provider about any supplements you take
• Never stopping prescribed medications without medical advice

Our practitioners will review your complete health profile to ensure safe integration with your current treatment plan.

Question 5

How does the free consultation work?

Accepted Answer

Our free 30-minute consultation includes:

1. Health history review and symptom assessment
2. Discussion of your wellness goals
3. Personalized product recommendations
4. Dosage and usage guidance
5. Lifestyle and dietary suggestions

Consultations are conducted via Zoom by certified Ayurvedic practitioners. You'll receive a follow-up email with your personalized plan and product recommendations.

Question 6

Do I need a consultation before purchasing?

Accepted Answer

While not mandatory, we highly recommend a consultation because:

• Ayurvedic treatment is most effective when personalized
• Our practitioners can identify the best products for your specific needs
• You'll receive proper dosage guidance
• We can address any contraindications or concerns

The consultation is completely free and helps ensure you get the best results from your purchase.

Question 7

What should I prepare for my consultation?

Accepted Answer

To make the most of your consultation, please have ready:

• List of current medications and supplements
• Recent lab results (if available)
• Details about your menstrual cycle and symptoms
• Your health goals and concerns
• Any known allergies or sensitivities

You'll also receive an intake form before your appointment to help our practitioners prepare.

Question 8

Is Cash on Delivery (COD) available?

Accepted Answer

Yes, COD is available Pan-India. Pay when your order arrives at your doorstep — no advance payment required. COD is available across all 28 states and 8 Union Territories.

Note: COD orders are confirmed via a quick WhatsApp verification call before dispatch to ensure successful delivery.

Question 9

Do you offer Pan-India shipping?

Accepted Answer

Yes, we ship to all 28 states and 8 Union Territories across India with discreet packaging.

• Delivery time: 3-5 business days (Pan-India)
• Discreet packaging — no product name or health information on the outer box
• Full tracking provided via SMS and WhatsApp
• Free shipping on orders above ₹999

We also serve Tier-2 and Tier-3 cities. If your pincode is not serviceable by our primary courier, we arrange an alternative courier at no extra cost.

Question 10

Can I talk to someone on WhatsApp before buying?

Accepted Answer

Yes! Chat with our wellness team on WhatsApp at +91 8209037925. We respond within 2 hours (Mon–Sat, 9 AM – 7 PM IST).

Our WhatsApp team can help you with:
• Understanding if the program is right for your PCOS type
• Explaining the difference between Harmony and Flow
• Scheduling your free consultation
• Tracking your order
• Post-purchase support and dosage queries

Question 11

What is your return and refund policy for Indian orders?

Accepted Answer

We offer a full refund if you are not satisfied — no questions asked.

• Return process: Simply message us on WhatsApp with your order ID
• Refund timeline: 5-7 business days to your original payment method (UPI, bank transfer, or COD refund via bank transfer)
• Opened products are also eligible for return if you are genuinely unsatisfied

Your wellness journey matters to us more than any single transaction.

Question 12

Are your products FSSAI certified and safe for Indian women?

Accepted Answer

Yes. All Qura Nutrition products are:

• FSSAI Licensed (Food Safety and Standards Authority of India)
• AYUSH-Informed — compliant with Ministry of AYUSH guidelines
• NABL Accredited Lab Tested for purity and potency
• GMP Certified manufacturing
• 100% Plant-Based & Chemical-Free — no synthetic additives
• 100% Satvik — suitable for vegetarians and vegans

Our formulations are specifically designed for the Indian body constitution and are safe for long-term use under practitioner guidance.

Question 13

How long does shipping take?

Accepted Answer

We deliver across India within 3-5 business days via trusted courier partners.

• Pan-India delivery with real-time tracking
• Discreet packaging, no product names or health info visible externally
• Free shipping on all orders

You'll receive a tracking link via SMS and email once your order ships.

Question 14

What are the shipping costs?

Accepted Answer

Shipping is completely FREE on all orders across India. No minimum order value required.

All orders are shipped via trusted courier partners with real-time tracking and discreet packaging.

Question 15

Do I need to pay any additional taxes?

Accepted Answer

All prices on our website are inclusive of applicable GST. There are no hidden charges or additional taxes at checkout. The final amount you see at checkout is what you pay, no surprises.

Question 16

How should I store my supplements?

Accepted Answer

To maintain product quality:

• Store in a cool, dry place away from direct sunlight
• Keep container tightly closed
• Avoid storing in bathroom (humidity can affect quality)
• Keep out of reach of children
• Do not refrigerate unless specifically instructed

Proper storage ensures maximum potency throughout the product's shelf life (24 months from manufacture date).

Question 17

What if I experience side effects?

Accepted Answer

While our products are generally well-tolerated, if you experience any adverse effects:

• Discontinue use immediately
• Contact our support team or your healthcare provider
• Document the symptoms and timing
• Keep the product packaging for reference

Common mild effects during the first week (digestive adjustment) are normal, but persistent or severe symptoms should be reported immediately.

Question 18

What if my order is delayed or lost?

Accepted Answer

If your order experiences delays:

• Check tracking information first
• Contact us if no updates for 5 days beyond expected delivery
• We'll investigate with the shipping carrier
• Replacements or refunds provided for lost shipments

All orders are insured. We take full responsibility for delivery issues and will work quickly to resolve any problems.

Question 19

Can I reschedule my consultation?

Accepted Answer

Yes, you can reschedule your consultation:

• Up to 24 hours before appointment: Free rescheduling
• Less than 24 hours: Subject to availability
• Use the link in your confirmation email to reschedule
• Or contact our support team for assistance

We understand schedules change and will do our best to accommodate your needs.

Frequently Asked Questions